This week I had the distinct pleasure of attending ThingMonk, the Internet of Things conference organized by RedMonk. An excellent conference, full of character and — hardly surprising given that it was organized by Mr. @MonkChips himself — characters.
Learn 6 things about the new Salesforce1 app and platform that will help you customize and configure it.
We heard feedback loud and clear from the developer community on the Salesforce1 Hackathon we ran at Dreamforce. We take feedback seriously and, as a result, our internal audit team conducted a comprehensive review of the eligibility requirements and judging process. We want to discuss all of the issues transparently, explain how we made some key decisions, and share the results of the review.
Introduction: In my last post, we looked at improving case management response time by sending real-time SMS. In this post, we will incorporate real-time voice communication with case team members. Case Management brings together ad hoc teams to assess, diagnose and resolve customer issues. And, SLAs (Service Level Agreements) drive resolution urgency. But, what happens if [...]
If you know anything about me, it’s that I love taking pictures. I can usually be found with a camera in one hand, and a pack on my back ready for adventure. Last week’s adventure was Dreamforce ’13, and boy was it huge! I took about 300 photos throughout the week. Here are a collection [...]
With Salesforce1, if you’re a Salesforce developer, you’re now also a mobile developer. To help you on your journey of Salesforce1 development, check out the Salesforce1 App Developer Guide, now available online.
The Salesforce $1 Million Hackathon was incredibly exciting for us. It was awesome to see thousands of developers register and come to Dreamforce to hack. Our hackathon was designed to challenge developers to create a new mobile app using the Salesforce1 Platform. Great mobile apps use connected services to make their apps better.
The Internet of Things (IoT) is upon us and it was my absolute pleasure to speak with thousands of developers about it in the DevZone Connected Device Lab. We had 20+ packed hands-on sessions, fantastic DIY equipment for attendees to checkout, and a ton of great partners talking about solutions available today.
This week at Dreamforce 2013, the Developer Relations group launched an entire library of books, workbook tutorials, and cheat sheets, along with hands-on workshops and a new Salesforce1 Quick Start to get developers going with Salesforce1, Force.com, Heroku, ExactTarget and other platform technologies.
One of my favorite features within Salesforce1 is the universal notification framework that lets you send notifications to individuals and groups using Apex. But, like many things in the Salesforce1 platform, there are some great ways to achieve the same functionality with just a few clicks, or in this case, an @mention. Now with Salesforce1 [...]