Ever created a formula you were happy with, only to have it run up against the formula size limits? Did it have too many characters, or was its compile size too big? If you need help streamlining your formulas, we’re pleased to announce our newest tip sheet for Summer ’13: Tips for Reducing Formula Size [...]
Many writers are trying to figure out how to meet deadlines, write quality documentation, and stay sane as their software companies switch from the traditional “waterfall” method of development to the increasingly popular Agile methodology. An indu
The latest computer-telephony integration (CTI) offering from Salesforce is Open CTI. It differs dramatically from previous Salesforce CTI offerings in that it doesn’t require users to install CTI adapter programs on their machines to use Salesfo
Spring ’13 is on its way! Check out the Developer docs and release notes for the upcoming Spring ’13 release.
The weather outside is frightful, but Spring is right around the corner. Spring ’13, that is. Here are just a few things we’ll be delivering in this release. User-Focused Help We broke up the huge 4000+ page “How to be Successful with Salesfor
The Service Cloud Workbook shows you how to set up multiple channels and integrate them with a help desk so that agents can respond to customers from any channel. First you’ll learn basic Service Cloud features. Then you’ll explore more challenging features that require code, such as Open CTI, Custom Console Components, and the Service Cloud Console Integration Toolkit.
Responsive design? OAuth2? Mobile Visualforce Components? These are all aspects of the diverse infrastructure for building Touch Platform applications. The extensive 174 page guide offers details on all of these related topics and can assist in walking a developer through either building a Touch Platform application from scratch or coding new interfaces for existing applications.
We know that workflow rule evaluation criteria can be confusing. So, in Winter ’13, we simplified the text and reordered the options to show the simplest one first, and the most complex one last. NOTE: The default setting hasn’t changed, but it
If you’re a Salesforce platform developer, you’ve probably seen our developer guides, tip sheets, cheat sheets and other doc available on Developerforce. But there’s also developer documentation available in the online help, that is, the help availab
You’ve been waiting all summer, so patiently. And now, the wait is over. The preview release notes are here, and they are chock full of great new features. Here’s a small sampling: Polls in Chatter Starting in Winter ‘13, you can create a
