Join the webinar Tech Talk Series: Email Services on Force.com on Wednesday July 1st.

Will give you a great introduction into how you can leverage Email Services and start building email integration into Salesforce. You will learn and see examples of how to build your own services.

We will show you

• What are Email Services
• How to build an Email Service
• Security model for Email Services

See you on July 1st!

Rasmus MenckeSenior Product Manager

 … Continue reading

A lot of people have been asking for access to Idea’s merge fields in email templates. With Visualforce Email Templates released in Winter ’09 you can now access Ideas merge fields from within the email templates.

Here is a sample template which shows you how to create this template, and starting use Ideas merge fields with your email templates, to see the sample email template click here

One disclaimer, this is only available with the new Visualforce Email Templates, Ideas merge fields are not currently exposed in regular templates.… Continue reading

If you are new to Force.com Email Services and having a hard time writing test methods for your Apex code, this code sample might help you get started.

You can receive email attachments with inbound emails and often you want to build Apex code that uses the attachments. How do I create an inline attachments for the test method?

The example below shows you how you can create a new email message and assign the attachments to it. You can also find the code sample here.

static testMethod void myTestMethod() {   // Create a new email, envelope object and Attachment   Messaging.InboundEmail… Continue reading

I have built an example of how you can use Salesforce Ideas and create new ideas from emails. Using Force.com Email Services to allow people to send emails and convert the emails into new Ideas.

Taking the subject line as the title of the Idea and use the body of the email as the content for the Idea.

The main class for creating the Email Services is below.

Global class IdeasSample implements Messaging.inboundEmailHandler{ Global Messaging.InboundEmailResult handleInboundEmail(Messaging.InboundEmail email,  Messaging.InboundEnvelope env ) { Messaging.InboundEmailResult result = new Messaging.InboundEmailResult(); // Create the new Idea from the incoming email        createIdea(email.subject, email.plainTextBody, env.fromAddress);    //… Continue reading

Most companies send out marketing emails to their customers and
prospects, and need a way to allow them to unsubscribe from your email
messages. This sample code shows how you can write Force.com Email
Services to process unsubscribe requests from the email recipients.

• The code will search in the subject line for the word “unsubscribe”
• If the words is found, I will first find all contacts who
  matches the from Email Address and set the HasOptedOutOfEmail to true
• Then I search though the Leads and look for the same email address and updates the HasOptedOutOfEmail to true as well
• The code then returns

Force.com Email Services or email to Apex is now generally available
for all customers who have Apex Code enabled. Email Services lets you
define email addresses, which can process Apex code. Send emails to
Salesforce and process them with Apex code to create and update data
from inbound emails.

The sample code shows you how an email can be
used to create new tasks for a contact record with a matching email
address.

Example:
Send an email to Saleforce with a follow-up note, will setup a task with a reminder 1 day for now.

What is new in the Spring’08 release

• Must implement the Messaging interface
• Implemented a

Many customers and partners have a need to send emails when building integrations with salesforce.com.  With the APEX API’s you can now leverage the platform to send emails.

You can send individual emails to email addresses, contacts, leads or users, and additionally you can CC or BCC email addresses to the email you are sending.

Mass Emails can be sent to contacts, users or leads, using templates. The API provides an option to save the email as an activity on the contact or lead you are sending the email to.

To see a code example and learn more about send emails through the… Continue reading