Every year, the AppExchange team recognizes apps that receive outstanding customer reviews in their respective categories with the Customer Choice Awards.   This program puts a spotlight on some of the most innovative apps on the AppExchange and encourages partners to build apps that deliver the highest level of customer success.

The awards program is also an opportunity for us to get feedback directly from the partner community.  Recently our partners have told us that the awards criteria need to extend beyond the number of reviews an app receives.   And we agree.

We’ve outgrown the scoring system we used when we started this program back in 2008 with a much smaller number of apps .  We need to evolve the awards criteria to accommodate the diverse range of mature and emerging partners that deliver more than 2,000 apps on the AppExchange today.  For this reason, we have decided to cancel this year’s awards and emerge with a new updated program and scoring system for 2014.

We put a high premium on feedback from partners, and we want to thank you for being a part of our community.   We are working hard to update the awards criteria and deliver a new level of excitement at next year’s AppExchange Customer Choice Awards.