One of the things that stuck me while watching the Chatter presentation and demo was the asynchronous and event driven nature of the collaboration taking place. As an example, any number of activities happening at your customer account – identification of a new opportunity, a project being completed, etc. can be treated as event that can be handled by the right people or system which in turn could trigger additional events and so on.
Let us look at a few of the attributes of this style of interaction.
- The entity(either a person or a system) triggering the event just broadcasts/publishes the event without any knowledge of who may be interested in that -