
In Summer ’13, approval processes are available in change sets and are exposed in the Metadata API. This means that you can move approval processes from a sandbox organization to your production organization! Continue reading
A blog by the Platform Documentation and User Assistance team.

Have you heard that logging is repetitive or indecipherable? At first glance, logging might be intimidating, but thanks to the Developer Console Log Inspector, you can turn even the longest logs into poetry – or whatever you want.
This post shows how to use the Developer Console Log Inspector (Summer ’13) to view and filter logs, and includes a simple example. Please share your own poetry!
In the Developer Console, click Debug > Open Execute Anonymous Window (or Ctrl/E) and enter the following Apex code:
List<String> characters = new List<String>{‘child’, ‘little white dog’, ‘little green frog’, ‘butterfly’}… Continue reading

Sandboxes are easier to use and more flexible with the introduction of sandbox templates and an improved user interface. Use sandbox templates for precise control while coordinating, testing and deploying customizations to your production organization. Continue reading

The release training for Summer ’13 is now available. Now’s your chance to find out about all the new platform features in this release. Continue reading

In the Summer ’13 release of the Visualforce Developer’s Guide we’ve greatly expanded, revised, clarified, and otherwise improved the documentation for global variables, especially for $Setup, $Component, $Action, and $ObjectType. Continue reading

Learn about versioning of the Force.com Canvas SDK from this Q&A with the feature PM. Continue reading

Many writers are trying to figure out how to meet deadlines, write quality documentation, and stay sane as their software companies switch from the traditional “waterfall” method of development to the increasingly popular Agile methodology. An industry of consultants caters to making developers and product managers successful with Agile, but there is limited—if any—information on how writers can cope in such an environment. How do we know? Because in 2006, salesforce.com switched to Agile. Our Documentation and User Assistance team found few resources to help us work with Agile, even though our executives, managers, and Agile coaches were determined to help us succeed. From our experience, we… Continue reading

The latest computer-telephony integration (CTI) offering from Salesforce is Open CTI. It differs dramatically from previous Salesforce CTI offerings in that it doesn’t require users to install CTI adapter programs on their machines to use Salesforce with phone systems. That’s right—no more client applications are necessary to use the features of a CTI system with Salesforce.
So how should you get started with Open CTI? Look no further than the Open CTI Developer’s Guide (link opens Web page). The guide explains that Open CTI is a browser-based JavaScript API, and it includes all the methods and code samples you… Continue reading

Take an inside look at Force.com Canvas with this Q&A discussion. Find out what the feature is, what you can do with it and how it works. Continue reading

One of our top feature requests is available in Spring ’13 as a beta release: state and country picklists. Now you can pick a country or state from a pop-up list of options, rather than manually type the country or state into a text field. Continue reading