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The Spring ’13 Preview Release Notes Are Out!

By Michelle Chapman-Thurber | Published: December 20, 2012
Spring is here!

The weather outside is frightful, but Spring is right around the corner. Spring ’13, that is.

Here are just a few things we’ll be delivering in this release.

User-Focused Help
We broke up the huge 4000+ page “How to be Successful with Salesforce” user guide into 14 new downloadable guides, divided by role, Salesforce product area, and experience level. Now  you can download only the guides that are relevant to you.  The new guides include “Salesforce Basics” for new users, “Set Up and Maintain Your Salesforce Organization” for administrators, “Collaborate with Everyone” for Chatter users, “Enhance Salesforce with… Continue reading

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Watch and Learn: New Videos for Winter ’13

By Michelle Chapman-Thurber | Published: October 17, 2012
Making Your Reports Run Faster

Check out these seven new videos, created specifically for the Salesforce Winter ’13 release. Learn tips and tricks for working in Chatter, Visual Workflow, reporting, and more! Continue reading

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The New Site.com Workbook: Build Websites With Ease

By Michelle Chapman-Thurber | Published: October 5, 2012
Site.com Workbook

The Site.com Workbook shows you how to build a working sample website. As you work through the tutorials, you’ll learn some of the basic elements of the Site.com Studio design application. You’ll learn how to import assets, create templates, build pages, create forms for gathering user input, and create content blocks that link dynamically to data in your Salesforce organization. Continue reading

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Winter ’13 Preview Release Notes – Winter is coming!

By Michelle Chapman-Thurber | Published: August 24, 2012
Winter is Coming

You’ve been waiting all summer, so patiently. And now, the wait is over.

The preview release notes are here, and they are chock full of great new features.

Here’s a small sampling:

Polls in Chatter
Starting in Winter ‘13, you can create a poll in your feed. Polls are a great way to get people’s opinions or gather data by providing a list of choices.
This enhancement is from an idea on the IdeaExchange.

Forecasting Custom Report Types
Administrators can now create forecasting custom report types for their users with Analytics for Collaborative Forecasts.

Automatically

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Watch and Learn: More new videos for Summer ’12!

By Michelle Chapman-Thurber | Published: June 14, 2012

Here’s another batch of videos to help keep your summer Salesforce work on the cool side.  If only they came with little paper umbrellas…

Learning About Sync Directions (Salesforce for Outlook)
Learn how to view sync direction settings and find out whether you have permissions to change them. This video also describes how your administrator determines what you can sync, the sync directions, and whether you can change these settings.

Tips for Scheduling Reports
Get tips on scheduling reports in Salesforce. Learn how to make your scheduled reports run with an active running user, be sent during off-peak… Continue reading

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Watch and Learn: New Videos for Summer ’12

By Michelle Chapman-Thurber | Published: June 6, 2012

If you learn better by watching than by reading, check out some of our great new videos for Summer ’12!

Using Cross Filters in Salesforce Reports
Narrow down a report to find just the records that you need. Cross filters let you fine-tune your results by including or excluding records from related objects, without having to write formulas or code.

Using the Developer Console to Edit, Execute, and Debug Apex Classes
Learn how to use the Developer Console to build and troubleshoot on the Force.com platform. Watch as we use the Developer Console to open and navigate through… Continue reading

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Watch and Learn: New Videos for Spring ’12

By Michelle Chapman-Thurber | Published: February 2, 2012
Sending Mass Email

If you learn better by watching than by reading, check out some of our great new videos for Spring ’12!  There are so many, we had to break them up into two posts, so stay tuned for more videos coming soon.

Sending Mass Email
This demo for end users shows you how to leverage the mass email tool in Salesforce, so you can quickly contact your customers and keep track of the emails within Salesforce.

Need Help Logging In?
Forgot your Salesforce password? You can reset it yourself! Watch this quick video to see how.

Chatter Groups… Continue reading

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Spring ’12 Preview Release Notes – It may be cold and blustery outside, but Spring is coming!

By Michelle Chapman-Thurber | Published: January 6, 2012

Oh boy, they’re here!  The Salesforce.com Spring ’12 Preview Release Notes!

The Documentation team has been feverishly working on these over the past several weeks, and we think you’ll be pretty excited about the features coming up.  We certainly are!

One of the first things you may notice when you open the Spring ’12 Preview Release Notes is the new Release Notes Change Log. We heard your frustration in Winter ’12 about not knowing what had changed from one version of the release notes to the next. Now, right up front after the “About the Release Notes” section… Continue reading

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Winter ’12 Release Notes – Updates for the Weeks of October 31st and November 7th

By Michelle Chapman-Thurber | Published: November 10, 2011

Hope you’ve all successfully recovered from Hallowe’en!  Here are the major updates to the Winter ’12 release notes in the last two weeks:

Customers in Private Chatter Groups – Delayed Release to Some Instances

The following instances had their deployment dates changed for this feature.  These are the updated dates:

NA0, NA2, NA3, NA4—Wednesday, November 9, 2011
AP0, AP1, EU0, EU1, NA5, NA10, NA11, NA12—Thursday, November 10, 2011

Free Chatter Data Storage

Starting in Winter ‘12, Chatter feed posts, tracked changes, and comments no longer count toward your data storage. However, any files and photos… Continue reading

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Winter ’12 Release Notes – What’s New for the Week of October 24th

By Michelle Chapman-Thurber | Published: October 28, 2011

As a follow-up to the post last week which listed recent updates to the Winter ’12 release notes, here are this week’s additions.

Encrypted Fields Enabled

Prior to Winter ‘12, you had to contact your salesforce.com representative to have encrypted custom fields enabled for your organization. Starting in Winter ‘12, encrypted custom fields are now automatically enabled for organizations.

Chatter REST API Enhancements – Support for Overriding HTTP Methods

If you use an HTTP library that doesn’t allow overriding or setting an arbitrary HTTP method name, you can send a POST request and provide an override… Continue reading

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