If you learn better by watching than by reading, check out some of our great new videos for Spring ’12!  There are so many, we had to break them up into two posts, so stay tuned for more videos coming soon.

Sending Mass Email
This demo for end users shows you how to leverage the mass email tool in Salesforce, so you can quickly contact your customers and keep track of the emails within Salesforce.

Need Help Logging In?
Forgot your Salesforce password? You can reset it yourself! Watch this quick video to see how.

Chatter Groups… Continue reading

Hope you’ve all successfully recovered from Hallowe’en!  Here are the major updates to the Winter ’12 release notes in the last two weeks:

Customers in Private Chatter Groups – Delayed Release to Some Instances

The following instances had their deployment dates changed for this feature.  These are the updated dates:

NA0, NA2, NA3, NA4—Wednesday, November 9, 2011
AP0, AP1, EU0, EU1, NA5, NA10, NA11, NA12—Thursday, November 10, 2011

Free Chatter Data Storage

Starting in Winter ‘12, Chatter feed posts, tracked changes, and comments no longer count toward your data storage. However, any files and photos… Continue reading

As a follow-up to the post last week which listed recent updates to the Winter ’12 release notes, here are this week’s additions.

Encrypted Fields Enabled

Prior to Winter ‘12, you had to contact your salesforce.com representative to have encrypted custom fields enabled for your organization. Starting in Winter ‘12, encrypted custom fields are now automatically enabled for organizations.

Chatter REST API Enhancements – Support for Overriding HTTP Methods

If you use an HTTP library that doesn’t allow overriding or setting an arbitrary HTTP method name, you can send a POST request and provide an override… Continue reading

We’ve seen the feedback on Twitter and in the Dreamforce org about how hard it is to figure out what’s changed in recent versions of the Winter ’12 release notes.  We’ve heard you, and we’re here to address your concerns by posting some of the latest additions.  These are some of the big updates we’ve made since the beginning of October.

New section: “Winter ’12 Features Available After the Release”

This new section of the release notes contains a list of delayed features and the dates they’re scheduled to be deployed.

Includes:  Cloud Flow Designer (Beta), Likes… Continue reading

Like to learn by watching? Winter ’12 includes some great new videos from the Doc team!

• Building a Website with Siteforce (3:00) – Follow along as we create a custom website for sample company BitsWest.
  (Bonus points if you can identify the cloud-computing company whose headquarters is pictured in the example.)
• Editing and Managing Content with Siteforce (2:53) – Learn how to update your website’s content, edit and format text, and add images and links.
• Introducing Database.com (4:12) -We’ll show you how to create a Database.com schema, formula fields, lookup fields, and validation rules for hosted